Investment Account - Information Notice
1. Information about the Company
1.1. nsave SA (the “Company”) is active within the framework of the sandbox pursuant to art. 6 para.2 of the Swiss banking ordinance. As such, the Company is not authorized by the Swiss financial market supervisory authority (FINMA) and deposits with the company do not bear interest and are not covered by any insurance deposit scheme.
1.2. The Company is affiliated to the self-regulatory organization Organisme de Surveillance pour Intermédiaires Financiers (SO-FIT).
1.3. The Company also registered a client advisor in the ARIF Register of client advisers.
2. Services
1.1. In its capacity as a financial services provider under the Financial Services Act (FinSA), the Company acts as introducer between its clients and a third-party broker-dealer. In this framework, the Company may provide the services of distribution of financial instruments (acquisition or disposal of financial instruments) through a platform.
1.2. The Company does not provide any other service. In particular, the company does not provide any execution-only services, portfolio management, investment advice or granting of loans. Furthermore, the company does not trade securities in its own name for the account of clients and does not act as market maker.
1.3. All decisions regarding the purchase or disposal of financial instruments are solely made and executed by the client with the third-party broker dealer, and the client is advised to seek professional advice before making any investment decisions.
2. Main contact details
nsave SA, hello@nsave.com, www.nsave.com
SO-FIT, info@so-fit.ch, https://so-fit.ch/
ARIF, info@arif.ch, https://arif.ch/en/what-is-the-client-adviser-register/
3. Mediation body
3.1. nsave is affiliated with the following mediation body:
FINSOM, info@finsom.ch, Avenue de la gare 45, 1920 Martigny, Switzerland, www.finsom.ch
3.2. In the event of a claim by the client against the Company, the client shall address it by way of a written complaint (email) to the Company, to try to reach an amicable settlement. If no amicable solution can be found within thirty days from the sending of the complaint to the Company, a mediation procedure under FinSA must be initiated by the Client before FINSOM. The rules of the mediation body in force at the time of the filing of the request for mediation shall apply to the mediation procedure. Mediation may be conducted in English.
If the Parties accept the recommendations of the mediation body or reach an agreement on the resolution of the dispute, such agreement shall be in writing. It shall be binding on the parties when signed by their duly authorized representatives.
If the dispute has not been fully resolved through mediation within 90 days from the date on which the request for mediation was submitted under the rules of the mediation body, the dispute shall be submitted to the exclusive jurisdiction agreed upon.
3.3. The procedure before the mediation body is inexpensive. It is confidential. Moreover, the rules of the mediation body can be found on the Internet at the following address: https://finsom.ch/homepage/organisation/regulations/
4. Client classification
All clients are classified as retail clients.
5. Conflict of interest
The Company does not receive third party benefits.
The Company uses its best efforts to negotiate the best rates and conditions that these third parties may apply to the client. These fees and commissions are invoiced directly to the client.
6. Fees and costs
The fees and other costs charged by the Company to the client are agreed upon in the application and available via the pricing page. The Company's remuneration does not include the fees and expenses of the broker dealer, nor taxes, VAT, or any other tax to be collected in Switzerland or abroad and which will be debited from the client’s account.
The Company shall inform the Client of the fees at the moment of booking a trade and at any time at the request of the Client.
7. Risks
The Company draws the client’s attention to the fact that there is no such thing as risk-free investments, so that the risk of partial or even total loss can never be excluded. To inform the client on the general risks related to the financial instruments, the Company refers to the brochure "Risks involved in trading financial instruments” of the Swiss Banking Association.
