Opening Your nsave Account
Protecting Your Account From Day One
The most common mistake: Digitally editing documents to improve clarity
Why this causes problems:
Digitally enhanced documents are rejected by our systems which triggers a manual review.
The solution: Submit original, unedited scans or photographs.
If your submission is rejected:
nsave will explain the rejection reason. Options for resubmission:
- Take a new photograph or scan with better lighting
- Provide a different document that meets requirements
- Submit updated documentation if information has changed
Source of Wealth Documentation: Providing Verifiable Evidence
When nsave requests a source of wealth documentation, provide clear evidence of your source of income.
Acceptable documentation for different income types:
- Employment: Most recent payslips, employment contract, or employer letter confirming salary
- Freelancing: Client invoices, service contracts, platform earnings statements (Upwork, Fiverr, etc.)
- Self-Employment: Business registration documents, recent tax returns, business bank statements
- Investments: Brokerage statements, investment account documentation
- Inheritance: Estate documentation or inheritance confirmation letter
- Savings: Bank statements showing accumulated balances over time
Common mismatches that trigger additional review:
- Stated source of income doesn't match submitted documentation
- Income amounts in documentation don't align with stated monthly earnings
- Documentation is outdated
If documentation cannot be verified, your account may be suspended or closed.
